csbonney's Feedback Ratings History

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Member Since: Oct 6 2018 10:41 AM CDT
Last Login Activity: Sep 16 2021 03:38 PM CDT


From: stephen11 ( 9785 ) - January 22 2019 - 02:28 PM CST
My tems are payment due in 24 hours. Its been 72 and this buyer would not even answer my emails they all went unanswered.. Thanks

Reply by csbonney: I replied this morning once I got back from a business trip that the Coinbook process is extremely confusing. The standout on a Coinbook e-mail states "Invoice Status: paid awaiting shipment Marked As Paid - Awaiting Shipment". Since I was sent to the Paypal screen when I made an offer, it seems reasonable to believe that as long as the seller accepts, it's a done deal. When you are reading (from a mobile device especially), that's the main thing you see. Also - messages can get easily pushed down from a busy e-mail account and I don't even see them. I made the payment this morning when I read e-mail from a computer screen and could digest the complete picture. No malice intended. Seller can either accept or not, but it was an honest mistake. First negative feedback I have ever received from thousands of transactions on eBay, Etsy and Coinbook, so not a pattern. Just have to get used to the way Coinbook formats a transaction which is odd at best.