This page is designed to warn buyers and sellers about reported scammers and fraudulent purchases or sales. In the event of fraudulent transactions with PayPal, please report them to PayPal. If you were a victim of a crime, we highly recommend filing a complaint with the Internet Crime Complain Center (ic3.gov), which will inform the FBI and state law enforcement agencies as well as international law enforcement agencies. We also recommend contacting local law enforcement as well. These agencies may be able to recover stolen money and coins from the other side of the world as well as put someone in prison.
We received some complaints from a few buyers regarding 2 sellers who sold coins to them, but never shipped them out after payment and have stopped responding to communication attempts. We have recently banned the following accounts below:
The first seller goes under the username: vera7028 - Real Name: Eric Viers
The second seller goes under the username and is a newer member: reasonablechange - Real Name: Charles Bennett
We found that this second seller also had a number of other usernames ( cdbenn, diesel78, murdock00, babygirl7400 ) which we banned many months ago, so keep an eye out for any new sellers using a similar name.
If you have purchased coins from these sellers and have not received them, we HIGHLY recommend initiating a PayPal dispute. PayPal's Buyer Protection is excellent in recovering money in cases like this when a seller doesn't ship out their coins and does not respond to messages. PayPal's Buyer Protection also has a 180 window from the time of purchase in which you can initiate a dispute, so it is best to let PayPal know about it as early as possible. This is why we also HIGHLY recommend using PayPal as the preferred payment method so that buyers can be protected in cases like this.
If you have paid for coins and have not received them after a reasonable amount of time, please report them to us so we can attempt to contact them or lock their account if necessary.
We received a number of complaints and reported items regarding a seller who is signing up under multiple usernames and listing coins at prices "too good to be true". They originally listed 1 ounce gold coins for $100 - which were worth $1,300 and also sold rare coins at extremely discounted prices. Luckily we were able to ban most of the accounts before anyone purchased anything. Here is a list of the large number of usernames they attempted to use since 3/22/2016:
If you purchased anything from any of the usernames above using PayPal, we highly recommend contacting PayPal to request a refund. PayPal's Buyer Protection is excellent in refunding money in cases like this. In the meantime, we are working with PayPal and making test payments in order to track down the scammer and gather any additional information. If you have any additional information regarding this seller, we recommend reporting it to the Internet Crime Complain Center (ic3.gov), as they are involved with the FBI and local law enforcement, and they were successful in busting previous scammers on USA Coin Book in the past.
At this time, we HIGHLY recommend being extra cautious when purchasing items from new sellers with no feedback history, especially if they are also offering coins at prices "too good to be true".
We received a recent report of a scammer listing very high-valued counterfeit coins and silver bullion coins. We found that they also had another account we banned a few years ago. Luckily no one was scammed on USA Coin Book as this was caught in time, but here are the two usernames we have banned:
Also, here are the addresses for these usernames:Jerry Fox
In the report that we received, this member is also using the alias "Jeff White" and is based out of New York, so keep an eye out for any suspicious members that have similar information and/or address info. As always, use due diligence when purchasing any high-valued items from new members with no feedback history.
We have been notified of a buyer who has purchased a number of coins from various sellers. It appears that they are contacting members through private messages and/or buying coins using checks and money orders. Some sellers have reported that the checks are indeed fake and will not clear at the bank. Never ship your coins out until your checks clear and when you have actually received payment. We found that they have 5 usernames (based out of Evansville, Indiana again under a different IP address branch) and have banned them until further notice:
Also, sellers can "Cancel" their invoices with this buyer - which will delete the invoices, automatically re-list your coins for sale as they were before and remove any USA Coin Book fees based on those invoices. To do this, please view your "Sold" invoices list and select "Cancel Invoice" from the dropdown options on the items you have sold to this buyer. Always remember: Never ship out your coins until your payment is secure in the bank, especially with checks and money orders.
We have been notified of a buyer who has purchased a number of coins from various sellers. It appears that they made a few small legit payments to boost their feedback rating and then sent bounced checks for larger, more expensive orders. We found that they have 4 usernames and have banned them until further notice:
It appears to be the same scammer from July 27, 2012 with similar usernames, but operating from a different location based out of Evansville, Indiana. To any sellers who have sold coins to "lincoln007" or the above usernames, please be cautious.
Also, sellers can "Cancel" their invoices with this buyer - which will delete the invoices, automatically re-list your coins for sale as they were before and remove any USA Coin Book fees based on those invoices. To do this, please view your "Sold" invoices list and select "Cancel Invoice" from the dropdown options on the items you have sold to this buyer. Always remember: Never ship out your coins until your payment is secure.
We have been notified by various buyers and seller about a member not sending out coins and not paying for coins. Upon further research, we found that this member has 10 different accounts:
These 10 accounts have been locked until further notice. Apparently, this member is not responding to most emails but has been willing to return money to some members using Google Checkout or PayPal. In the past, this member has apparently been fair, but there is no way to tell if they are tricking members with false positive feedback. Either way, we recommend ceasing all sales and transactions as well as getting any money back from this member considering the suspicious activities of these 10 accounts.
We were notified today by seller and PayPal about a fraudulent buyer from Russia going by the names collectman and Uncharted. They signed up at USA Coin Book using a stolen PayPal account and are buying coins from sellers. After sellers have shipped out coins, PayPal discovers the buyer account was stolen, tries to recover the funds from the seller and the seller loses the payment and coins. This scammer was using the follow shipping addresses and names:
We have locked both of these accounts, so they won't be allowed to purchase coins. This message is a warning for sellers to be on the lookout for any suspicious buyers and addresses like this. If you encounter this seller with another account name, do not ship the coins out and report them to us so that we can block them. Also, report the buyer to PayPal and local law enforcement. When you have to refund money in this case, we will refund the fees back to your account as well.